PRIVACY POLICY
DOLE PACKAGED FOODS, LLC
PRIVACY POLICY
DOLE PACKAGED FOODS, LLC
Effective as of: January 1, 2021
This website (“Site”) is controlled by and/or maintained by Dole Packaged Foods, LLC and/or one or more of its subsidiaries or affiliates (individually and collectively, "DPF," "we," "us," or "our"). At DPF, we recognize that many visitors to our Site and users of our services and products, including our digital content and advertising (collectively, “Services”) are concerned about the information they provide to us and how we process that information. DPF respects your privacy and is committed to protecting your Personal Information (defined below). We have adopted this privacy policy ("Privacy Policy") to explain what information may be collected on our Site and in the provision of Services and how such information may be used and/or shared with others. This Privacy Policy applies solely to information collected through our Site/Services. We reserve the right to change, modify, add or remove portions of this Privacy Policy at any time and from time to time. If we make any material changes to this policy, we will notify you as required by law. We will also post an updated copy to the Site. Please review this Privacy Policy each time you use our Site/Services to ensure that you have read and agree with the current policy. The date of our Privacy Policy is set forth at the top of the document.
Contents
1. Information Collected On Our Site/Services
2. Sources of Personal Information
3. How We Use The Personal Information We Collect
4. How We Share Your Personal Information
5. Cookies Policy
6. Your Privacy Rights and Choices
7. Children Under 13
8. Other Sites
9. Keeping Your Personal Information Secure
10. International Transfer
11. Contact Information
12.Appendix – Jurisdiction Specific Provisions
1. INFORMATION COLLECTED ON OUR SITE/SERVICES
“Personal Information” is information:
What we collect. For at least the past 12 months, DPF (and the vendors we hired to perform business functions on our behalf) collected the following categories of Personal Information from and about you from you, your devices, your network activity on our Site and third parties:
2. SOURCES OF PERSONAL INFORMATION
We and our vendors collect personal information about you from various sources, directly and indirectly, including from the following sources:
3. HOW WE USE THE PERSONAL INFORMATION WE COLLECT
The Personal Information we collect will be used as follows:
4. HOW WE SHARE YOUR PERSONAL INFORMATION
Our Vendors and Partners. We may share your Personal Information with parties that perform functions on our behalf (or on behalf of our partners) or who have joined us in providing promotions and activities, such as companies (including retailers) or individuals that deliver packages, fulfill orders, participate in our promotions, administer our promotions, provide diet, nutrition and fitness information, provide marketing or promotional assistance, analyze data or provide customer service, but such information will be shared only to the extent these parties need such information to perform their functions.
Our Affiliates. We may also share your Personal Information with our subsidiaries and affiliates ("DPF Affiliates").
Other Third Parties. We may also share your Personal Information with other companies that are not affiliated with DPF and are not business partners of DPF, but would like to provide you with additional products and/or services that we think may be of interest to you.
Business Transfers. In the event that we are involved in a bankruptcy, merger, acquisition, reorganization, or sale of assets, your information may be sold or transferred as part of that transaction.
Legal Disclosure. We may transfer and disclose your Personal Information to third parties to comply with a legal obligation; when we believe in good faith that the law or a governmental authority requires it; to verify or enforce the terms and conditions posted on our Site or our other applicable policies or commitments; to address fraud, security or technical issues; to respond to an emergency; or otherwise to protect our rights or property or security or that of third parties, users of our Site/Services or the public.
5. COOKIES POLICY
How we use cookies and similar technologies
Like most websites, we use cookies and similar tracking technologies including web beacons, embedded scripts and e-tags (together referred to as “cookies”, unless otherwise stated) to operate our Site and to provide users an efficient experience in using the Site.
A cookie is a small data file that is placed on your computer or mobile device by your web browser. It is a tool that stores information about website visits, recognizes you and your preferences each time you visit the Site, ensures the functionality of the Site and enables us to provide the Services. A cookie file can contain information such as a user ID that the Site uses to track the pages you have visited.
A cookie cannot read data off your hard disk or read cookie files created by other sites. Some parts of the Site use cookies to track user traffic patterns. DPF does this in order to determine the usefulness of the Site information to our users and to see how effective our navigational structure is in helping users reach that information. By using our Site, you accept our use of these cookies. If your browser settings are set up as ‘Do Not Track’, we will not use cookies and tracking technologies.
Some additional things you should know about our use of cookies:
We use various types of cookies, including session cookies, persistent cookies, local shared objects, pixels, GIFS and other tracking technologies, such as third-party tags, session and persistent technologies, first and third-party cookies. Cookies can be persistent by remaining on your computer until you delete them or be based on your browsing session where they delete once you close your browser. First party cookies are used and controlled by us to provide services on the Site.
Purposes of Cookies
We may use cookies for a variety of purposes, including providing you the Service you have requested, to enhance your online experience, for example, by viewing preferences from a previous use of our Site, for when you later return to the Site. In particular, our use of cookies falls into three categories:
Analytics Services*
This Site uses Google Analytics to collect information about how users use the Site. The information generated by the cookie about your use of the Site will be transmitted to and stored by Google on servers in the United States. In case IP-anonymization is activated on this Site, your IP address will be partially used within the European Union or just in the European Economic Area if it is used by other parties. The full IP address may also be transferred to a Google server in the United States, and then shortened so it is only partially used there. The IP-anonymization is active on this Site.
Google will use this information on behalf of the operator of this Site for the purpose of analyzing your use of the Site, compiling reports on Site activity for Site operators and providing them other services relating to Site activity and internet usage.
How to manage the cookies we use
At any time, you can adjust and modify your preferences by visiting the Cookies Setting page, which allow you to manage specific categories of cookies (“opt-out”). Your cookie-related selections are specific to the device and browser you are using. Your selections are deleted whenever you clear your cookies or browser’s cache.
You may also control and block the cookies used by the Site by modifying the settings in your browser or on your device that allows you to refuse certain cookies. However, if you use your browser or device settings to block certain cookies you may not be able to access all or parts of our Site. You can also opt-out from being tracked by Google Analytics in the future by downloading and installing ‘Google Analytics Opt-out Browser Add-on’ for your current web browser:
http://tools.google.com/dlpage/gaoptout?hl=en
Most modern browsers allow you to manage cookies saved on your computer:
Google Chrome
To amend the cookies settings:
Further, more detailed instructions are available here:
https://support.google.com/chrome/answer/95647?hl=en-GB
Internet Explorer 8, 9 and 10
Further instructions are available here: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies#ie=ie-10
Mozilla Firefox
Further instructions are available here: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Safari
If you set Safari to block cookies, you may need to temporarily accept cookies to open a page. Repeat the above steps, selecting Never in the (“Block cookies”) section. When you’re done with the page, block cookies again, and then remove the page’s cookies. Further instructions are available here: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Other browsers
With new devices being created all the time, including tablets and phones it is not possible to list every browser for every device. We suggest that you consult the manufactures website for further instructions regarding cookies. Alternatively, you can visit http://www.aboutads.info/choices and https://optout.privacyrights.info/ to opt out of certain uses of cookies for advertising purposes. Since flash cookies do not reside in your browser, your browser settings will not affect them. To control flash cookies, you thus need to click here.
6. YOUR PRIVACY RIGHTS AND CHOICES
You may contact us to request that we not share your Personal Information with third parties (other than our vendors), not use your Personal Information to provide you with promotional offers, or not send you newsletters, emails or other communications by: (i) sending us an email at Dole.Consumer.Center@doleintl.com ; (ii) contacting us by mail at P.O. Box 5700, Thousand Oaks, CA 91359-5700, Attention: Consumer Center; or iii) following the removal instructions in the communication that you receive.
If you are a California resident, you have certain additional rights with respect to Personal Information. Please see “Supplemental provisions for California residents” in the Appendix to this Privacy Policy.
If you wish to modify, verify, correct, or delete any of your Personal Information collected through the Site, you may contact us at the above address or email. In accordance with our routine record keeping, we may delete certain records that contain Personal Information you have submitted through the Site/Services.
7. CHILDREN UNDER 13
The Sites are meant for adults. We do not knowingly collect, use or disclose Personal Information from or about anyone under 13 years of age. If you are a parent or legal guardian and think your child has given us information, you can contact us at Dole.Consumer.Center@doleintl.com.
8. OTHER SITES
Our Site may contain links to other websites that are not controlled or maintained by DPF. We are not responsible for the privacy practices of these other websites. We encourage you to note when you leave our Site and to read the privacy statements of such other websites before submitting any Personal Information. In addition, our Site may link to websites owned or Zoperated by subsidiaries or companies affiliated with DPF ("Affiliated Site"). Please note that the Affiliated Site are subject to the privacy policies posted on those sites.
9. KEEPING YOUR PERSONAL INFORMATION SECURE
We have electronic and physical security measures in place to protect against the loss, misuse and alteration of the Personal Information under our control. However, the Internet is not 100% secure. We cannot promise that your use of the Site/Services will be completely safe. Any transmission of your Personal Information to our Site is at your own risk.
10. INTERNATIONAL TRANSFER
The Site is designed for and targeted to U.S. audiences and is governed by and operated in accordance with the laws of the U.S. While users from countries other than the U.S. may access the Site, we make no representation that the Site is operated in accordance with the laws or regulations of, or governed by, other nations.
If you are located in the European Economic Area or the United Kingdom, please refer to the Dole Packaged Foods Europe General Privacy Policy which addresses and details the collection and processing of personal data in such areas.
If you are located elsewhere outside of the United States, please be aware that information we collect may be transferred to and processed in the United States. By using the Site, or providing us with any information, you (a) acknowledge that the Site is subject to the laws of the United States, (b) consent to the collection, processing, maintenance and transfer of such information in and to the United States and other applicable territories in which the privacy laws may not be as comprehensive or adequate to those in the country where you reside and/or are a citizen, and (c) waive any claims that may arise under those laws.
11. CONTACT INFORMATION
If you have questions or comments about our privacy practices, you can contact us at:
Dole Packaged Foods, LLC
P.O. Box 5700 Thousand Oaks, CA 91359-5700
Attention: Consumer Center
Phone: 1-800-232-8888
Send Email: Dole.Consumer.Center@doleintl.com
If you would like to submit a request pursuant to the California Consumer Privacy Act (“CCPA”), please visit https://dolesunshine.com/ccpa or call 1-800-232-8888.
12. APPENDIX – SUPPLEMENTAL PROVISIONS FOR CALIFORNIA RESIDENTS
I. Supplemental provisions for California residents.
A. Shine The Light. You have the right to request and receive certain information about disclosure of your Personal Information to third parties for their direct marketing purposes. Because it is our policy not to share your Personal Information with third parties for third-party direct marketing purposes without your consent, we are exempt from the requirement to respond to such requests. If you have any questions related to our policy, please contact us using the information provided in the “Contact Information” section below.
B. CCPA Requests. California residents have certain rights with respect to Personal Information under the California Consumer Privacy Act (“CCPA”). For purposes of this subsection, the terms “consumer,” “categories of personal information,” “business purpose,” “third party,” and “sell” have the meanings ascribed to them respectively in the CCPA. Terms defined under the CCPA may differ in meaning from the common usage of the same terms used elsewhere in this Privacy Policy.
We will not discriminate against you because you elect to exercise these rights.
B. Collection, Use and Disclosure of Personal Information For purposes of California residents making these requests, please also note the following regarding how in the previous 12 months we collect, use, and share your personal information as described in this Privacy Policy:
C. Submission of Requests. You may exercise these rights by managing this information through completing the webform at https://dolesunshine.com/us/en/ccpa.html or by calling us at 1-800-232-8888.
D. Authorized Agents. If you are an authorized agent seeking to submit a CCPA request on behalf of a consumer, you may make your request through https://dolesunshine.com/us/en/ccpa.html or by mail to the address under the “Contact Us” section above and put Attention: CCPA Requests, Authorized Agents on the envelope. If you are an individual acting as an authorized agent, you must provide a power of attorney authorizing you to act on behalf of the consumer whose rights you seek to exercise. You must also provide the full name, e-mail address, and phone number of the consumer you are representing so we can verify their identity, or provide documentation that you have power of attorney for the consumer pursuant to California Probate Code sections 4000-4465. We will not be able to honor requests without sufficient documentation that you are authorized to represent the consumer.
E. Verification. We will take reasonable steps to verify your identity (or the identity and authority of your authorized representative) prior to responding to your requests under CCPA, unless prohibited by law. In order to verify your request, we will require you (or your authorized representative) to provide your first and last name and email address.
Download the Privacy Policy PDF here.